Change Manager, Business

Markham, Ontario, Canada

35

TD General

89 400 $/$89, $/$132,700 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

At TD Insurance (TDI), our Change Management Practice serves as the adoption engine behind transformation, helping strategic investments deliver lasting business outcomes through sustained colleague adoption and behaviour change.

We're looking for an experienced Change Manager to lead complex enterprise, regulatory, and pan-TDI transformation initiatives while partnering with executives, business leaders, and project teams across TDI to drive adoption and realize sustained benefits. The ideal candidate is a seasoned practitioner and trusted advisor who thrives in ambiguity, translates complexity into clear and actionable strategies, influences diverse stakeholder groups, and is energized by solving business-critical challenges that matter to our colleagues, customers, and organization.

This is an opportunity to join a connected, high-performing team that is passionate about advancing the discipline of change management. You will lead high-profile initiatives, influence business-wide outcomes, provide strategic advice to executive sponsors and business leaders, leverage innovative tools and support AI-enabled ways of working, and help shape the future of change management at TD Insurance.

In this role, you will:

• Lead end-to-end change management for complex, regulatory, and pan-TDI / enterprise-driven change initiatives.
• Partner with executives, sponsors, and senior leaders to assess change impacts, manage risk, and accelerate adoption.
• Develop integrated change strategies that enable business readiness, adoption, and benefits realization.
• Champion innovative approaches, tools, and practices that advance change management within TD Insurance and across TD, leveraging emerging technologies and modern ways of working (including AI/Copilot).
• Serve as a trusted advisor by translating complex information into practical insights, recommendations, and action plans.
• Influence and align diverse stakeholder groups to build commitment, manage resistance, and achieve desired outcomes.
• Collaborate and co-create across business, technology, operations, risk, and project teams to deliver a positive colleague and customer experience.
• Socialize and communicate difficult concepts, converting information into simple and compelling business context and advice.
• Use data, colleague insights, and adoption metrics to evaluate effectiveness and inform decision-making.
• Support the evolution of a high-performing change management practice through thought leadership, knowledge sharing and the continuous advancement of change management practices.

What You'll Bring:

• 7+ years of progressive experience leading complex business transformation initiatives, including experience serving as the primary change management lead for strategic, enterprise, regulatory, or large-scale programs impacting multiple business areas.
• Demonstrated success leading strategic, enterprise, regulatory, digital, or transformational change initiatives.
• Advanced knowledge of change management methodologies and the ability to adapt approaches to unique business contexts.
• Strong consulting, facilitation, and executive advisory skills.
• Ability to influence senior leaders and stakeholders through clear, compelling communication and trusted relationships.
• Accountable for defining, measuring and advising on change adoption outcomes, using data and insights to influence business decisions and maximize benefits realization.
• High motivation and resiliency, with a…