Service Advisor Motors

Elevate customer service at Yellowknife Motors as a Service Advisor. You’ll guide customers through vehicle maintenance and repair scheduling, ensuring satisfaction and safety at every stage.

In this vital role, you will be responsible for building lasting relationships with customers while addressing their needs with professionalism and efficiency. The ideal candidate excels in service processes and possesses a thorough understanding of automotive fundamentals, making personalized service a priority. You'll also ensure that all documentation is precise and timely, providing clients with clarity about repairs and costs.

Key Responsibilities:

• Greet customers both in-person and on the phone promptly

• Schedule vehicle maintenance and repair appointments

• Provide detailed explanations of services and repairs

• Maintain cleanliness of workspace and customer vehicles

• Document and address customer complaints for swift resolution

Requirements:

• Minimum Grade 12 High School Diploma

• Knowledge of automotive mechanical fundamentals

• Strong communication and interpersonal skills

• Ability to work evening and weekend shifts

• Organized with a keen attention to detail

Utilize your customer relationship skills, service knowledge, and attention to detail as a Service Advisor at Yellowknife Motors.
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