Customer Service Coordinator Northview

Become a key player at Northview as a Customer Service Coordinator based in Yellowknife, NT. This dynamic role centers on ensuring resident satisfaction and service excellence.

As part of Northview’s Residential team, you will report to the Regional Manager and engage directly with residents. Your responsibilities include timely handling of inquiries, compiling lease documentation, and implementing feedback strategies. Your work directly contributes to community satisfaction and operational effectiveness.

Key Responsibilities:

• Ensure high service standards and positive resident interactions

• Manage inventory of communication supplies for residents

• Oversee completion of move-in and move-out reports

• Update and maintain the accuracy of resident databases

• Follow up on resident retention work orders

Requirements:

• Previous experience in customer service and conflict resolution

• Strong organization skills in a fast-paced environment

• Excellent verbal and written English communication

• Valid driver’s license and flexible work schedule

• Professional demeanor and pleasant appearance

Drive resident satisfaction and strengthen community ties with Northview in Yellowknife.
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