Naka Power Utilities Customer Service Supervisor

Join Naka Power Utilities in Yellowknife as a Supervisor for Customer Service & Administration. Lead a dedicated team to ensure superior service and accurate billing operations.

As the Supervisor, you will oversee Naka Power Utilities' customer service and administrative functions. Your leadership will play a key role in maintaining high service standards and ensuring efficient billing processes. Building relationships with Indigenous organizations and local communities will also be a focus of your role.

Key Responsibilities:

• Manage customer service and billing operations

• Facilitate professional and responsive customer support

• Oversee revenue collection and administrative controls

• Enhance policies and business processes

• Recruit and develop customer service team

Requirements:

• University degree or college diploma in Business Administration

• Minimum of 7 years in an administration or customer service role

• Relevant supervisory experience necessary

• Excellent interpersonal and communication skills

• Strong analytical and decision-making abilities

Become a leader in enhancing community relations and customer satisfaction with Naka Power Utilities.
#J-18808-Ljbffr