Farm & Commercial Broker; Operating as Dyck Insurance

Farm & Commercial Broker (Operating as Dyck Insurance)

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do.

Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

What You’ll Do:

Reporting to the Senior Manager, Farm & Commercial, you’ll be responsible for offering insurance solutions for a portfolio of farm and commercial properties across Western Canada.

The core parts of your role will be to:

• Attract new business by building a sales pipeline and contacting clients provided through lead generation. This includes responding to clients’ questions and initiating new business through incoming calls, and cross‑selling initiatives.
• Provide comprehensive service to an assigned book of clients, assisting with renewals, policy changes and claims assistance, responding to phone and email inquiries, and explaining policy details and changes, all while ensuring customer expectations are met.
• Handle all policy‑related documents with accuracy and efficiency, ensuring timely delivery of renewal documents and invoices. Maintain accurate records of client interactions and completed transactions.
• Send policy changes to insurance companies, ensure coverage accuracy, monitor renewals, issue binders and identify gaps in coverage as needed.
• Create a trusting environment that fosters new sales opportunities and retention of existing business.
• Follow all procedures and adhere to insurance regulations and company policies.
• Develop commercial insurance market knowledge in order to assess where a risk will fit. Stay up to date with insurance market trends, product updates and regulatory changes to provide informed advice to clients.
• Serve as a main point of contact for clients post‑sale, assisting them with claims processes and any policy changes, resolving all customer inquiries, while ensuring the customer effort is minimized.
• Perform other duties within competence, as assigned.

Let’s Talk

About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• An AIC license is required.
• A minimum of three years’ experience in commercial property and casualty, commercial auto and farm insurance.
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
• Superior time management, project management and organizational skills to manage competing priorities.
• Intermediate knowledge of Microsoft Office Suite applications.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Some of the Perks We

Offer:

We offer best‑in‑class pension and benefits, total reward programs and comprehensive mental wellness supports to set up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

• Rewarding salary and bonuses that truly value your dedication
• Industry‑leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including Linked In Learning for professional development
• Flexible work‑from‑home and hybrid options
• Unlock your potential with opportunities for advancement

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group…