Retail Supervisor - Deployment support

Overview

CFMWS – WHERE PURPOSE MEETS PASSION!

Canadian Forces Morale and Welfare Services (CFMWS) supports Canadian Armed Forces members, veterans and their families through recreation, sports, fitness, financial and retail services. We aim to improve the mental, social, physical, financial and family well‑being of our community.

As a deployed Retail Supervisor, you will lead a retail store for the Canadian Armed Forces (CAF) and partner nations overseas for six months. Your role involves managing daily operations, ensuring compliance with health, safety and security standards, and contributing to morale and welfare activities for troops.

• Lead and manage the retail team and store operations.
• Enforce health, hygiene, safety and security standards.
• Prepare regular cash audits, reconcile deposits, and authorize refunds, voids and returns.
• Maintain merchandise distribution, stock levels and monthly inventory.
• Manage contracts, financial statements, inventory, and supply chain processes.
• Implement and maintain loss‑prevention controls.
• Assist with recreational activities and events to support troop morale.

• Acceptable combination of education, training and experience.
• Valid provincial driver’s license.
• Canadian citizenship and a valid Canadian passport.

• Supervising and leading staff in operational retail or service settings.
• Coordinating multi‑service/outlet operations.
• Managing inventory, ordering, and reconciliation processes.
• Cash handling, deposits, audits and financial reporting.
• Preparing operational, sales, and merchandising reports.
• Addressing customer service issues, staffing challenges and supply disruptions.
• Applying policies, procedures and compliance requirements.

• Client focus
• Organizational knowledge
• Communication
• Innovation
• Teamwork and leadership

• Completion of a health, dental and psychosocial assessment.
• Security screening.
• Standard First Aid with CPR/AED Level C, or willingness to obtain upon hire.
• Ability to walk, lift, carry, pull or push heavy items.

• English – Essential
• Reading:
  Functional
• Writing:
  Functional
• Oral:
  Functional

• Position type:
  Civilian deployment contract, 6‑month term.
• Deployment start dates:
  Within the next 2 years.
• Hours of work:
  Up to 56 hours per week, including weekdays and weekends.
• Location:
  
  Latvia.

• Tax‑free allowance: up to $1,756 per month in addition to salary.
• Home leave and travel allowance: paid leave and travel allowance.
• Accommodations and meals: provided for duration of deployment.
• Health benefits:
  
  drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
• Excursions: possibility to explore local culture and environment through activities such as off‑base excursions.

CFMWS is committed to an inclusive, equitable and accessible environment where all employees feel valued, respected and supported. We welcome applications from all qualified candidates and encourage applicants to inform the recruitment team of any accommodation measures needed for a fair and equitable assessment.