Receptionist-A&E

The role will be required to provide efficient and effective administrative duties to Yeovil District Hospital (YDH) and wider staff. The team member will also provide flexible administrative support to the Emergency Department as required and requested by the Administration Manager to support service requirements. The post requires flexibility and te ability to provide a wide range of administrative duties as the services develop.

Main duties of the job:
Deal with day-to‑day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and co‑ordinate patient information so this is accessible in a timely manner.

Process referrals. Participate in team and Trust meetings as requested.

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
• Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.