Service Advisor

We are recruiting on behalf of our client, a reputable dealership in Yeovil, Somerset, for the position of Service Advisor. This is an excellent opportunity for experienced motor trade professionals to join a well-established team and progress their career within the automotive industry.

Benefits of the Service Advisor:

• Basic salary of 28,000 per annum based on a 42-hour week, with an OTE exceeding 35,000 through uncapped bonuses
• Brand accredited training and ongoing professional development
• Flexible working patterns designed to support work-life balance
• Generous long service awards and staff discounts
• Clear career progression pathways within the dealership
• Additional benefits include life assurance, cycle to work scheme, and employee assistance programmes
• Pension scheme with employer contributions
• 22 days annual leave plus bank holidays
• Monthly bonus scheme based on CSI, labour sales, additional work, and service plan sales
• Quarterly manufacturer scorecard bonus
• Fast progression opportunities for high performers

Duties of the Service Advisor:

• Deliver professional, high-quality customer service during vehicle servicing and repairs
• Manage workshop communication, liaising effectively with workshop and parts departments
• Discuss additional work requirements and costs with customers in a clear and courteous manner
• Schedule and record vehicle work efficiently, maintaining accurate and professional communication
• Support the aftersales team with administrative tasks including file auditing, booking services, preparing orders, and invoicing
• Ensure a smooth customer journey from arrival to vehicle pickup, maintaining high standards of service

Requirements of the Service Advisor:

• Proven experience in a customer-facing role within the automotive industry or similar sector
• Full UK driving licence
• Strong organisational and administrative skills
• Proactive, flexible, and able to work effectively within a team
• Excellent communication skills with a customer-centric approach as the Service Advisor
• Motivated and committed to delivering outstanding customer service

Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Yeovil and Somerset, today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.