Administration Hub Administrator Highbridge

Administration Hub Administrator - Yeovil, Highbridge or Taunton

Symphony Healthcare Services is recruiting for skilled Administrators to join their Document Management Administration Hub.

The purpose of the Document Management Administration Hubs is to provide effective and efficient administration, which is vitally important to help patients to move onto the next step in their healthcare journey safely and to provide them with access to the right information about their health when they need it.

This role also encourages a collaborative environment of learning and innovation while supporting our GP practice colleagues.

We have 1 x 37.5 hour permanent post and 1 x 37.5 hour fixed term contract post available.

Part time hours and job share requests will also be considered.

There are 3 bases to choose from:
Taunton, Highbridge or Yeovil.

Please state in your application your preferred work base, hours and contract - either a permanent or fixed term contract.

The rate of pay is £12.65 - £12.95 per hour and a starting salary will be offered based on previous experience.

You will be a methodical, accurate and efficient administrator who enjoys working as part of a busy team to achieve a common goal.

If this sounds like a role you would enjoy - we would love to hear from you!

As a Document Management Hub Administrator, you will:

• Process practice correspondence (paper and electronic), attaching it to the patient records
• read coding accurately in relation to diagnosis, procedures, and investigations,
• Identify and carry out actions, using the most current protocols and processes available.
• Identify the complex or higher risk areas that require input or knowledge from the clinical team, including safeguarding issues and working to the agreed practice protocols.
• Populate laboratory test results within EMIS, following agreed protocols and standard operating procedures, ensuring safe and effective practice.
• Work closely with clinical leads if and when required to provide a safe and high-quality service to the practice
• Partake in training sessions for, and be competent in the summarising of patients medical records and supporting registration processes, following agreed protocols and standard operating procedures.
• Undertake training sessions and be competent in in the completion of correspondence relating to non-NHS private work, following agreed protocols and standard operating procedures.
• Receive feedback positively on your own performance and the teams performance.
• Work closely with GP leads, practice administrators and clinical teams to ensure that a safe and high-quality service for the practice is provided.

Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.

Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).

Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.

Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.

Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).

We look forward to hearing from you and receiving your application.

Please read the attached job description and person specification in full before applying. This provides details of the role requirements and expectations.