IT Technician Apprentice

IT Technician Apprentice - Fixed term for 18 months

Are you passionate about IT, enjoy solving problems and love helping people? Yeovil College has an exciting opportunity for a friendly and customer-focused IT Technician Apprentice to join our team.

As an IT Technician Apprentice, you’ll be the first point of contact for staff and customers needing IT support, helping to troubleshoot issues and find practical solutions through our helpdesk service. You’ll combine your growing technical skills with excellent customer service, making sure people feel supported and their IT issues are resolved efficiently. Working alongside our experienced advanced-tier IT team,you’ll gain valuable hands‑on experience, build your technical knowledge and develop the communication and problem‑solving skills needed for a successful career in IT.

With plenty of support and opportunities to learn, this is a great chance to start yourIT career in a friendly and supportive environment. This is a fantastic opportunity to learn from experienced IT professionals while gaining valuable experience, so don’t miss out —

• Knowledge of configuring and troubleshooting Windows desktop PC’s.
• Strong customer service skills.
• Confident to engage with our internal and external customers to resolve issues.
• GCSE Grade A-C in Maths & English or equivalent
• ICT qualification at grade4 or above.
• Excellent written and verbal communication skills.
• Methodical, accurate, with strong attention to detail.
• Able to plan and prioritise workloads in a fast paced environment.

• Apprentice Salary: £15,435
• Fixed term contractupto
  18 months
• Full-time position, 37 hours per week, all year round
• 30 days holiday (plus Christmas closure & bank holidays)
• Generous pension scheme of 16.1% support employer contributions
• Staff discount scheme with high street and online retailers
• Opportunities for professional development and career growth
• Employee assistanceprogramme
• Free onsite gym
• Subsidised catering facilities
• Cycle to work scheme
• Access to free staff parking

Yeovil College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Potential applicants should be aware that all successful applicants will need to agree to an enhanced DBS check including child and if required adult barred list checks.

Yeovil College uses a third party registered body called uCheckto complete DBS checks on our behalf. Your data is handled according to the DBS Code of Practice which is available from the DBS website.

DBS checks are only one of several methods used to assess candidates’ suitability to work with children and young adults