Retail Assistant - FTC

Screwfix, Units 1-3, 11 Garrett Road, Lynx Trading Estate, Yeovil, BA20 2TJ

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

• Provide excellent customer service and build relationships with customers by getting to know their needs.
• Support the daily running of the store and stay productive in a fast-paced retail environment.
• Engage with training programmes and adapt to varied shift patterns to support work-life balance and career development.

• Strong customer-focused mindset with good communication skills.
• Ability to work as part of a team and handle a variety of tasks as they arise.
• Willingness to participate in training and development opportunities.

This is a fixed-term opportunity for up to 9 months.

• Opening hours:
  Monday - Friday 7am to 8pm;
  Saturday 7am to 6pm;
  Sunday 9am to 4pm.

• Cycle to work
  : savings on bikes and accessories through the Cycle to Work Scheme.
• High Street Shopping Discounts
  : discounts at Screwfix, B&Q, and other major retailers.
• Share Plans
  : opportunity to become a Kingfisher shareholder through various schemes.
• Wellbeing
  :
  Health benefits including a Health MOT and discounts on gym memberships; access to mental health resources.
• Pension
  : defined contribution plan with company contributions.
• Life Cover
  : cover up to 4x annual salary through Death in Service when enrolled.
• Retail Trust
  : mental health support and wellbeing resources.
• Screwfix and B&Q Discounts
  : 20% off products as a Kingfisher group member.
• Learning and Development
  : access to Mind-supported wellbeing initiatives and learning platforms such as Linked In Learning.
• Enhanced Family Leave
  : inclusive leave policies with competitive pay terms.
• Training programmes
  : ongoing learning and development opportunities relevant to your role.

• First Steps to Management
  : 16-week programme into management with on-the-job learning.
• Power Up to Trade+: 12–15 month programme for a Trade Supplier Apprenticeship at level 2, leading to a Sales Supervisor role.
• Trade Up to Branch Manager
  : 15+ months to achieve a Level 4 Retail Manager Apprenticeship and store leadership skills.
• Learning for Life
  : broader life skills and Maths/English coaching in partnership with Skills Forward.

We value an inclusive culture and support diversity. Our Employee Inclusion Network, Us, helps colleagues share ideas and collaborate. We promote allyship and a workplace where everyone can be themselves.

Apply online by providing basic details and your CV. If applying for a Service Assistant role, you may need to complete a Situational Judgement Test. Interviews are competency-based and may be conducted by phone or video, followed by an in-store visit.

If we’re a good match, we’ll extend an offer. After pre-employment checks, you will receive your contract.