Client Relations Executive

Up to £35,000 plus individual and team bonuses, and no cold calling, just growing relationships with clients who already know and trust the business.
As a Client Relations Executive, you'll be the polished, friendly voice that premium brands rely on.
It's a brilliant next step if you've got some experience behind you and want to build a real career in account management.

• An individual bonus plus a team bonus
• Private healthcare insurance
• 23 days holiday plus 3 days at Christmas and bank holidays
• Monday to Friday, 8am to 5pm, with occasional earlier finishes on a Friday
• No cold calling, with your focus entirely on existing clients
• Room to learn and develop in a supportive, down-to-earth culture

• Looking after a portfolio of existing clients for a growing UK packaging manufacturer supplying premium fashion and beauty brands
• Keeping in regular contact with clients by phone and Teams, delivering a first-class service
• Spotting opportunities to grow accounts and introduce new products
• Supporting client projects from first enquiry through to delivery
• Re-engaging lapsed customers and strengthening existing relationships
• Keeping the CRM accurate and up to date

• Some experience in sales, account management or customer service, ideally within recruitment
  , insurance or another phone-based environment
• Confidence and professionalism on the phone, with the ability to hold a quality conversation with senior clients
• A natural relationship builder who enjoys going the extra mile
• Strong organisation, juggling several clients and projects at once
• Working knowledge of MS Office (Excel, Outlook and Teams)

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made.