Team Leader - Family Intervention Service

We are seeking a Team Leader with a responsibility for the Family Intervention Service in Taunton. You will be supervising Professional Practitioners, Family Intervention Workers and Education Engagement Officers with a varied caseload of complex children, young people and their families. You will deliver best value for money in organising services, including case allocation and travel costs, and will offer day-to-day supervision and oversight to staff, including those undertaking NVQ qualifications and students undertaking learning placements.

You will be part of our ambitious, talented, and dynamic team, leading and managing a range of Prevention Services such as children who go missing and who are at risk of exploitation, young carers and the duty service. You will provide creative ideas and insights, applying your professional expertise to support the development of a programme of improvement. What you'll do - key responsibilities

• Operate as an advanced and experienced professional and unit manager within Prevention Services.
• Lead a team of Professional Practitioners, Family Intervention Workers and Education Engagement Officers in intensive intervention, including attendance, crisis and edge of care work.
• Manage team workloads to ensure that children, young people and their families receive the best possible service from the most suitable practitioner. Ensure that staff have the capacity to provide this level of service consistently.
• Manage complex situations using expert knowledge and skills. Where appropriate, offer challenge to other professional partners and agencies.
• Work with other managers / supervisors to monitor and manage staff performance. Aim for excellence in practice by using data, reflective and reflexive supervision, and appraisal / performance processes., Fixed term for 2 years
• This is a full-time position working 37 hours per week.
• Flexibility to work evenings and weekends by rota, including Rapid Response overnight provision when required.
• Responsible for contributing to the out of hours on call manager rota until 10 pm daily as part of the duty rota management group.
• Access to / use of a vehicle is an essential requirement., For an informal chat about the role, you can contact:
  Sarah Perry, Operations Manager - or Carys Quinn, Operations Manager -
• Good understanding and ability to develop and implement effective performance management and quality assurance frameworks.
• Knowledge and understanding of implementing equality and diversity in service delivery.
• An understanding and commitment to effective customer and community engagement leading to service redesign and change management.
• Good understanding of family functioning in relation to adolescent development, attachment theory and conflict resolution practices.
• Demonstrable experience of partnership working with other agencies and professional colleagues.
• Strong evidence of undertaking holistic assessment of family and adolescent needs to help identify how outcomes can be achieved, ensuring that assessments and intervention plans fully reflect young person and family views and aspirations.
• Evidence of applying a solutions focused approach and proving practical advice and support to families and adolescent children to enable them to achieve and sustain positive outcomes.
• Confidence in making appropriate decisions about case directions and actions required for case workers to be taken to move the case forwards on a day to day basis and have the ability to recognise when key decision regarding risk / concerns need to be discussed / shared with a senior manager.
• Educated to Degree level or equivalent qualification such as NVQ Level 6 in a relevant thematic area.
• Significant experience working with families with multiple and complex needs whilst maintaining an outcomes focus.
• Evidence of a commitment to ongoing professional development in their specialist field and to the principles of evidence-based practice.
• An understanding and commitment to effective customer and community engagement leading to service redesign and change management.
• Ability to evidence key staff supervisory skills including reflective and reflexive supervision, staff…