Audio Visual Senior Warehouse Technician

Audio Visual Senior Warehouse Technician Full Time Permanent Uxbridge £32,000 - £38,000 (dependant on experience)

Position Overview The Senior Warehouse Technician is responsible for facilitating & leading all equipment handling & logistics within the warehouse to include storing, picking, staging, & loading / unloading trucks. This position will support equipment transportation, scanning, tracking, and other warehouse functions and be responsible for performing& overseeing basic equipment quality control (QC) processes and annual physical inventory. The Senior Warehouse Technician will provide direct supervision of warehouse personnel, including scheduling and will report to the Warehouse Supervisor or Warehouse Manager.

Key Job Responsibilities Inbound/Outbound Order Processing:
Pick, scan, and stage outgoing equipment for transport. Sort, scan, and perform QC on incoming equipment. Perform and support all Quality Control processes and procedures. Re-shelf equipment after gear is sorted and QC process completed. Utilise software to manage pick lists and track equipment orders. Perform annual physical inventory of equipment. Load and unload equipment from vans, trucks, and tractor-trailers.

Assist with equipment deliveries or on show site as directed. Staff Development Manage scheduling and work with and back up Warehouse Supervisor with any management duties. See the Bigger Picture
- Assist in training warehouse staff on all policies, standard operation procedures, and Encore service expectations. Value People
- Serve as a mentor for new hires and as-needed labour. Deliver World Class Service
- Model and reinforce a positive working environment centred on Company values. Maintain a positive employee relations environment for all employees including employee motivation, coaching and counselling. Logistics and Transportation:
Prepare and process shipments to ship small parcel, LTL and via internal fleet Ability to operate industrial powered forklifts including (i.e. Sit-down, reach, stock picker and powered pallet jack) Safety:
Perform daily checklists on forklifts and other equipment within the warehouse Participate in safety team initiatives Warehouse

Housekeeping: Clean and maintain a safe work area Maintain equipment as necessary Customer Service & Staff Supervision:
Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments Maintain a working knowledge of equipment Supervise warehouse, including scheduling shifts, providing work assignments, direction and oversight of all asset management and quality control processes Systems Knowledge:
Understands company processes and all systems used to manage warehouse functions, follows procedures and completes systems entry and paperwork accurately. Interact with other staff, internal customers, and outside vendors. Manage system pick-lists & order entry as necessary.

Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications High School diploma or equivalent 3 to 5 years experience in warehouse environment AV equipment knowledge would be ideal and preferred Ability to follow written and verbal instructions Strong communication skills with other team members, site leadership team and internal and external customers Organisational skills with an attention to detail and accuracy Ability to multi-task while working in a fast paced environment Basic computer skills with an emphasis on Microsoft Office Experience using an RF based WMS system (preferred) Experience operating industrial forklift equipment

Employee Benefits:

Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Competencies Communicates Effectively Decision Quality Collaborates Instils Trust See the big picture Drive Results Do the right thing Value People