Order Fulfilment Specialist

Order Fulfilment Specialist

Our Client, a leading distributor of medical supplies, is inviting qualified candidates to fill this position.

• $3,500 + Bonus
• 5‑day work week
• Healthcare Industry
• Established Company with Over 25 Years of Experience
• Career Progression

• Deal directly with customers by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries and complaints
• Obtain and evaluate relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

• Minimum GCE ‘N’ or ‘O’ Level or equivalent
• At least 1 year relevant experience
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Knowledge of relevant computer applications

• Location:
  
  Yishun
• Working Days/
  
  Hours:
  
  5 days/Office hours, 8:30am - 5:30pm
• Salary: $3,500 (salary will commensurate according to experience & qualifications)