Business & Operations Associate - Ruangguru Private Hq

Ruangguru adalah perusahaan pendidikan berbasis teknologi yang menyediakan pengalaman belajar terpadu untuk membantu siswa mengakses konten dan layanan berkualitas. Melalui platform digital dan jaringan bimbingan belajar yang tersebar di berbagai kota di Indonesia, Ruangguru menghadirkan video pembelajaran, bank soal, materi persiapan ujian, serta pendampingan belajar secara langsung.

• Handle administrative, operations and services to support business project related to student and/or lecturer service.
• Support and ensure teaching learning operations (class distributions, student-teacher attendances, etc.)
• Provide assistance and information on product features.
• Support and ensure information of learning process services.
• Ensure a seamless and consistent customer experience.
• Creative and pro-actively come with improvement ideas
• Collaborate with all stakeholder (school partner, business, commercial, regional, etc.) to achieve better results

• Relevant bachelor’s degree
• Former business / operations / sales experience preferred
• Good understanding of business metrics and KPIs
• Good time-management skills, Great interpersonal and communication skills.
• Critical thinker and problem-solving skills