Head Store Supervisor

Responsibility

• Managing the daily operations of the store, ensuring high standards of customer service, and achieving sales goals.
• Schedule shifts and manage employee time off requests.
• Address customer inquiries, complaints, and returns and ensure high standards of customer service are maintained.
• Manage stock organization, including receiving and displaying merchandise.
• Creating Sales Forecast
• Conduct regular inventory audits to prevent shrinkage.

• Previous experience in a retail environment, with at least 2 years experience.
• Have good leadership and negotiation skills
• Customer-focused with a passion for delivering exceptional service.
• Detail-oriented and proactive in addressing issues.
• Flexible and adaptable to changing business needs.
• Willing to working evenings, weekends, and holidays.