Secretary II; JR

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here
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For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

* This role provides secretarial coverage at multiple locations:
Main Location-
967 N Broadway, Yonkers, NY 10701;
Other Locations: 984 N Broadway, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208
th
Street, Bronx, NY.

** Flexible schedule due to operation demands (8a-430p, 830a-5p OR 9a-530p).Rotating weekends Required.

• This position performs secretarial and routine administrative duties.
• Greets, checks patients in/out, collect copayments, verify demographic and insurance information.
• Ensures patient registration is complete and accurate in EPIC.
• Familiarity with insurances and pre-authorization process.
• Obtains authorizations for diagnostic tests and scheduling test appointments.
• Obtains visit authorizations.
• Ability to communicate and interact efficiently with adults and elder adult populations.
• This position requires strong customer service skills; knowledge of medical or equally complex terminology.
• Prioritizes assignments and organizes office functions to ensure effective operations.
• Assist patients, nurses, doctors, and all clinical personnel with clerical requests.
• Excellent phone etiquette a must.
• In-depth knowledge of HIPPA guidelines and policy procedures.
• May lead and train clerical staff.

• High School Diploma/GED Required;
  Associate degree preferred.
• 5 years of front desk/patient facing experience
  in a dynamic practice
  office setting Required.
• Spanish Bilingual required.
• Successful completion of vocabulary assessment.
• Insurance verification knowledge a plus.
• Epic Registration/Scheduling preferred.
• Multi-tasking, excellent telephone skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus.
• Ability to work at two site locations:967 N Broadway, Yonkers, NY 10701(primary) and
  984 N Broadway, Yonkers, NY 10701, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208thStreet, Bronx, NY.