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Support Specialist

Job in City of Yonkers, Yonkers, Westchester County, New York, 10701, USA
Listing for: VirtualVocations
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Location: City of Yonkers

A company is looking for a Support Specialist I to assist with processing claims for Social Security disability insurance and Veteran's Disability Appeal Service.

Key Responsibilities
  • Process administrative tasks to build claimants' case files, including demographic and client-specific data
  • Mail correspondence to claimants or the SSA while ensuring deadlines and quality standards are met
  • Conduct follow-up activities with government agencies and maintain confidentiality of claimant information
Required Qualifications
  • Experience in a customer service‑related field
  • Ability to work in a fast‑paced, multi‑tasking environment
  • Proficiency in accurate data input into various computer systems
  • High level of initiative and drive to succeed
  • Ability to navigate multiple computer systems and screens simultaneously
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