Family Engagement Coordinator, Alpha

Family Engagement Coordinator, Alpha - $75,000/year USD

Join to apply for the Family Engagement Coordinator, Alpha role at Crossover.

$37.50/hr - $37.50/hr

NOTE:

This hybrid position requires in-person presence in Austin, San Francisco, Santa Barbara, or NYC. Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore profound interests while reaching exceptional academic results.

In this position, you will guide each family's experience from initial outreach through enrollment, ensuring that every touchpoint embodies Alpha's precision, authenticity, and excellence. You will manage day-to-day correspondence, organize impactful admissions events, and keep detailed applicant data that supports sound decision-making. If you excel in dynamic, purpose-driven settings—where attentiveness, structure, and accuracy have a direct effect on family experience and enrollment success—this hybrid opportunity provides both remote flexibility and consistent in-person participation at admissions activities.

• Manage and respond to the admissions inbox, delivering prompt, considerate, and professional correspondence with prospective families (both virtually and face-to-face)
• Handle and monitor digital admissions documentation with outstanding precision and care
• Attend all admissions events, including information sessions, shadow visits, and community gatherings, whether on-site or virtual
• Work in close partnership with Lead Guides to arrange student shadow day schedules
• Maintain admissions platforms, records, and follow-up workflows with accuracy and consistency

• Shape admissions policy or render final acceptance decisions
• Function in a fully operational role without direct family engagement
• Work within a slow-moving, heavily bureaucratic structure
• Emphasize relationship development without rigorous execution and accountability

• Experience in education, teaching, admissions, enrollment management, or a closely related area
• 2+ years of client-facing experience in admissions, enrollment, event coordination, or similar capacities
• Solid administrative and organizational capabilities; dependable and meticulous
• Exceptional attention to detail and proven ability to maintain precise applicant records or CRM information
• At ease managing remote responsibilities alongside in-person campus duties
• Capable of adjusting rapidly and succeeding in a fast-moving, mission-focused setting
• Authorized to work in the US and available to work on-site in Austin, TX;
  San Francisco, CA;
  Santa Barbara, CA; or NYC, NY

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential. Alpha doesn’t play by the old rules. It is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult  for more details on this topic.

Crossover Job Code: LJ-5719-US-Yonkers-Family Engageme

Associate

Full-time

Customer Service, Education, and Engineering

Education Administration Programs, Individual and Family Services, and Primary and Secondary Education