Manager, KYC & Remediation, Canadian Business Banking

Final date to receive applications:10/30/2026

Address:

VIRTUAL
59 - REMOTE/TELETRAVAIL - ON - BMOJob Family Group:

Business Management This role will drive the successful delivery of Canadian Business Banking's customer remediation program. CBB needs to bolster critical customer profile data to support KYC and Tax monitoring. An external team has been established for inbound and outbound calling. This role will be responsible to oversee and represent this initiative. They will monitor the existing process, address deficiencies, identify opportunities for improvement and execute smooth change management of the process.

They will also manage key relationships through the process including CBB leadership, front line sales and service personnel, technology, first and second line risk partners, and a team of 1 internal resource and ~30 contract agents.

Supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis.

Contributes to the business’ accountability for the delivery of regulatory programs across applicable Tier 1 Risk Types. Contributes to the design of governance and control requirements for products, processes, and channels. Supports the design, development, automation, and coordination of evidence based controls across Credit & Counter party, Non Financial, Liquidity & Funding, Market, Strategic, Reputation, and Environmental & Social Risks. Supports effective and efficient compliance with regulatory obligations in alignment with the Bank’s Risk Management Framework and approved Risk Appetite.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

Ensures alignment between values and behaviour that fosters diversity and inclusion.

Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

Attracts, retains, and enables the career development of top talent.

Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

Supports multiple, varied business units with corresponding number of regulators.

Monitors and advises on management of risk requirements within the defined risk appetite.

Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.

Monitors industry and legislative developments and continuously updates programs to ensure they are competitive and effective.

Supports the position on regulatory compliance Issues by interpreting requirements (existing, new and emerging) and identifying, analysing and addressing resultant gaps and issues, including those raised through the review of change initiatives. Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.

Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.

Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

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