Part-Time Front Desk Associate; Yonkers, NY

Position: Part-Time Front Desk Associate (Yonkers, NY)
Location: City of Yonkers

Part-Time Front Desk Associate (Yonkers, NY) page is loaded## Part-Time Front Desk Associate (Yonkers, NY) locations:
New York - Yonkers time type:
Part time posted on:
Posted Todayjob requisition :
2026-R0073

It's fun to work in a company where people truly BELIEVE in what they're doing!
* We're committed to bringing passion and customer focus to the business.*## ##
** Summary
* * The Front Desk Associate role is an opportunity for the right candidate to apply his or her professional and personal skills by engaging with families to provide a welcoming, First-class Experience. In addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM.##

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** Description**## To perform this job successfully and provide our families with a First-class
** Experience
* * that is
** Efficient
* * and
** Accurate**, an individual must be able to carry out each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Greets families professionally both in person and on the phone.
* Answers patient/family questions to the best of his or her ability and/or seeks clarification and instruction when needed
* Accesses empathy and active listening in difficult interpersonal situations
* Supports patient care quality initiatives as directed
* Coordinates escalations and urgent issues to ensure timely and complete resolutions
* Collaborates and communicates with site leadership to facilitate management of complex patient issues
* Employs PM Pediatric Care’s Core values to help patients, families, and other team members navigate PM systems before, during, and after a visit
* Monitors and manages patient flow throughout the waiting and registration process including assisting families with initiating the self-registration process
* Is in alignment with all distributed education to keep current on workflows, responsibilities, and technology
* Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance
* Manages and acts upon all incoming patient documents, mail and correspondence utilizing proper documentation and storage
* Maintains confidentiality and privacy of all patient accounts and adheres to all HIPAA guidelines
* Performs opening and closing duties including but not limited to organizing, stocking, sanitizing, and reconciling
* Executes other duties as assigned## ## Qualifications
* Team player that can function independently in a fast-paced environment
* Intermediate skills with Microsoft Office Suite.
* Ability to work flexible work schedules based on office needs. At times, it may require travel to another site within reason
* Excellent customer service and telephone skills
* Strong verbal and written communication skills
* Professional and friendly demeanor
* Quality focused and detail oriented
* Ability to calculate simple figures such as adding up receipts, counting cash drawers or subtracting to give change.
* Outstanding time management, organizational, and critical thinking skills
* Superior situational awareness and ability to successfully react to urgent situations
* Prior experience in a healthcare environment and knowledge of medical insurance preferred
* Socially perceptive and ability to relate to children and how they interact with their families
* Comfortability with routinely shifting demands
* Navigate multiple computer systems
* Prior Front Desk, concierge, customer service or other hospitality experience preferred.
* High school diploma or GED
** Compensation:**$17 - $25/hour

The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.##…