Patient Representative Park Care

Job Description

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. It is a Federally Qualified, Non‑Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester Counties. We are seeking a Full‑time Patient Representative/Front Desk Receptionist to join our team in Yonkers, NY.

A Patient Representative/Front Desk Receptionist is responsible for providing patient‑centered care and facilitating patient access to services in a pleasant, knowledgeable and efficient manner, communicating with a diverse population using well‑developed interpersonal skills. This staff member will handle all aspects of the registration and appointment process for patients and serves as the access point for the medical care team.

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicate effectively with team members and patients about all aspects of service.
• Manage telephone and mail contact with patients.
• Schedule appointments, collect fees, explain services and charges to patients.
• Distribute materials to patients, including patient satisfaction cards, patient rights and other appropriate materials.
• Verify insurance and set fees based on the sliding‑scale fee structure.

Minimum Education Requirement:
High School diploma/GED

Minimum Work Related

Experience:

2‑4 years

Preferred Specialized Skills & Knowledge:
Bilingual in both English and Spanish (orally and written).

Job Type: Full Time

Pay: $20.00 – $23.13 per hour

The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, nationality, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Applicants and employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.