Application Analyst Epic Beaker

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please .

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States.

Our workforce is among the most diverse in the US:
Montefiore associates speak 60+ languages.

We are seeking an Application Analyst for our LIS team to work with our Ancillary System Applications for Core and Blood Bank Laboratory, HLA Laboratory, and Stem Cell Laboratory. The Application Analyst provides technological consultation, support, and development to the Laboratory Information System.

* This is a hybrid role requiring on-site work at our Yonkers, NY and Bronx, NY locations, averaging one day every 2 months.

• Analysis of user needs and requirements, application installation, table build and testing
• Application troubleshooting and problem resolution
• Experience with the Blood Bank Application System Safetrace Tx and Blood Track
• Experience with Stem Cell Laboratory Application Title 21 or others.
• Writing user documentation
• Interface between the departmental users/clients and the various divisions of MIS
• Provide day-to-day operational support for LIS
• Triage network/workstation/hardware related issues
• Coordinate modifications to applications for different departments
• Provide advanced application troubleshooting support for applications as necessary
• Write test plans and coordinate user and internal testing
• Resolve and re-test identified errors and problems
• Assist with workflow redesign and procedural changes
• Assist with devising and documenting system designs
• Recommend improvements and increase efficiency of the IT systems and users
• Assist with coordination of vendor activities including hardware and software installation
• Test new systems, version upgrades, interfaces and other system modifications
• Provide 24 x 7 on-call coverage for user support on a rotating basis
• Perform other related duties.

• Bachelor’s degree in Computer Science, Medical Technology, Health Informatics, or related field (experience may substitute)
• Strong technical skills, especially with Windows and Excel
• Excellent communication, interpersonal, and organizational skills
• Strong analytical and problem-solving abilities
• Ability to work independently and in a team
• Comfortable in a fast-paced, multitasking environment

• Epic Beaker CP/AP certification
• MT, Pathologist, Microbiologist, or Lab Scientist certification
• Background in LIS and pathology (clinical labs, microbiology, surgical pathology, cytology, blood bank)
• Experience with Data Innovations (DI) and Point-of-Care middleware (e.g., Telcor, QML, Nova Net, RALS, UniPOC)
• Familiarity with hardware, networking, and server infrastructure