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Telecom Engineer
Job in
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-10-09
Listing for:
Legence
Full Time
position Listed on 2026-10-09
Job specializations:
-
IT/Tech
Telecoms Engineering, Systems Engineer -
Engineering
Telecoms Engineering, Systems Engineer
Job Description & How to Apply Below
Telecom Engineer (POTS, Teams Voice, SIP, Cellular)
Location:
Remote, United States. Near a Legence office location is preferred.
Travel:
Yes, occasional travel is required.
The Telecom Engineer is responsible for the design, implementation, operation, and support of the enterprise voice and telecommunications environment. This role ensures reliable, secure, and cost-effective communication services across legacy and modern platforms, including POTS, Microsoft Teams Voice, SIP trunking, and cellular services.
Key Responsibilities- Design, implement, and support enterprise voice solutions including Microsoft Teams Voice, Direct Routing, and Operator Connect.
- Administer and maintain POTS lines for life-safety systems and regulatory requirements.
- Manage SIP trunking services including call routing, failover, and quality optimization.
- Support auto attendants, call queues, voicemail, E911, and number management.
- Manage cellular services including provisioning, carrier plans, and lifecycle management.
- Provide Tier 2/3 support and perform root-cause analysis for telecom issues.
- Coordinate with carriers and vendors for service delivery and escalation.
- Maintain documentation including call flows, inventories, and runbooks.
- Ensure compliance with E911, Kari’s Law, and RAY BAUM’s Act.
- Bachelor’s degree or equivalent experience.
- 5+ years of enterprise telecom or voice engineering experience.
- Hands-on experience with Microsoft Teams Voice.
- Strong understanding of POTS, SIP, and PSTN connectivity.
- Experience working with telecom carriers.
- Strong troubleshooting and communication skills.
- Experience with Direct Routing SBCs.
- Experience with E911 solutions.
- Familiarity with legacy PBX systems.
- Telecom or Microsoft certifications.
Compensation: $106k-$138k
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