Operations Director

Location: United States Remote
Employment Type: Full-Time
Experience

Required:

Minimum 25 Years
Reports To: Managing Director / President & CEO
Travel: As required for client meetings, project reviews, and site visits

We are seeking an experienced Operations Director USA with a minimum of 25 years of progressive experience in engineering, EPC, industrial, infrastructure, energy, manufacturing, construction, or professional engineering services.

The Operations Director will be responsible for the day-to-day operational management of U.S. engineering and project-delivery activities
, including project execution, resource planning, engineering coordination, schedule and budget performance, QA/QC, client satisfaction, and coordination between U.S.

-based and offshore engineering teams.

The position requires a hands-on senior leader capable of managing multiple projects and multidisciplinary engineering teams while ensuring that projects are delivered safely, efficiently, on schedule, within budget, and in accordance with contractual and technical requirements.

• Lead day-to-day operations of the company's U.S. engineering and professional-services activities.

• Translate executive business objectives into practical operating plans and measurable performance targets.

• Establish standardized processes for project execution, engineering management, resource planning, reporting, and operational controls.

• Monitor operational KPIs, identify performance gaps, and implement corrective actions.

• Ensure effective coordination between engineering, project management, business development, finance, HR, procurement, and corporate management.

• Support the Managing Director and President/CEO in annual operating plans, budgets, staffing plans, and growth initiatives.

• Provide operational oversight for multiple engineering and consulting projects.

• Ensure projects are properly planned, staffed, executed, monitored, and closed.

• Monitor project scope, schedule, budget, engineering hours, deliverables, milestones, and profitability.

• Conduct regular project-performance reviews with project managers and engineering leads.

• Identify schedule, technical, commercial, and resource risks before they adversely affect project performance.

• Establish recovery plans for projects experiencing schedule, budget, quality, or resource challenges.

• Ensure deliverables comply with client specifications, applicable codes, standards, and contractual requirements.

• Develop short- and long-term resource plans based on project backlog and anticipated workload.

• Coordinate allocation of engineers, designers, CAD personnel, project managers, and technical specialists.

• Monitor employee utilization, billability, workload, overtime, and availability.

• Identify staffing gaps and coordinate recruitment of permanent, contract, and project-based resources.

• Balance project requirements across multiple clients and projects.

• Support succession planning and development of future engineering and operational leaders.

• Manage operational coordination between U.S.
  
  -based client-facing teams and offshore engineering/design resources
  .

• Establish clear workflows for engineering assignments, deliverables, reviews, revisions, and approvals.

• Ensure appropriate U.S. technical review and professional oversight where required.

• Maintain effective communication across different locations and time zones.

• Develop systems for work allocation, document control, progress tracking, and quality verification.

• Improve productivity and cost competitiveness through effective utilization of global engineering resources without compromising quality or client expectations.

• Support preparation of annual operating budgets and financial forecasts.

• Monitor project revenue, cost, gross margin, utilization, backlog, and operating expenses.

• Review project budgets against actual labor hours and expenditures.

• Work with project managers to control scope changes, additional services, and project overruns.

• Ensure timely preparation of invoices and support collection of outstanding client receivables where required.

• Identify opportunities to improve operational efficiency and project profitability.

• Provide regular operational and financial performance reports to executive management.

• Maintain and continuously improve the company's…