Service Center Associate, Cross County - Part Time

At Your Service Center Associate, Cross County - Part Time

Location:

Yonkers, NY, United States

Schedule:

Part time

Hourly Rate: $16.50 – $20.35 per hour (based on job, location, and schedule)

Be part of an amazing story

Macy’s is more than just a store. We’re a story that has captured the hearts and minds of America for more than 160 years, and you can be part of it. This role is at the heart of delivering a seamless and personalized shopping experience for customers in the At Your Service Center.

As an At Your Service Center Colleague, you will support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks while upholding Macy’s service standards.

This role requires strong multitasking abilities, problem‑solving skills, attention to detail, and a customer‑first mindset. You’ll thrive in a fast‑paced environment where flexibility is key, including working nights, weekends, and holidays.

Beyond cashier duties, you will help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

• Start the day with a positive example: Arrive energized, greet teammates warmly, and ensure areas are clean, organized, and ready for customers.
• Lead through action in the At Your Service area: Welcome customers with genuine hospitality, make eye contact, and engage in friendly conversations.
• Assist customers in all aspects of total store fulfillment, including BOP/BOP, using all systems needed to complete transactions.
• Maintain a shoppable space: Recover merchandise, keep pickup and return areas clean, and ensure timely BOP pickup and curbside delivery.
• Finish strong: Share Loyalty program benefits, ensure customers have everything they need, and thank them sincerely.
• Support each other: Collaborate with honesty, care, and teamwork to better serve customers and communities.
• Strive for excellence: Improve daily, hit sales goals, and learn from each other to achieve individual and store results.

Full‑time colleagues typically work 30+ hours per week; part‑time colleagues are scheduled 12–24 hours per week. All schedules include weekend shifts. Detailed information regarding hours and benefit eligibility can be found here.

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Can understand and communicate effectively with customers, co‑workers, and supervisors.
• Can read and understand employment policies and safety rules/procedures in English.
• Makes prompt, sound decisions to address customer needs and resolve issues.
• Comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Assists in acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful, adaptable, and able to work independently or as part of a team.
• Comfortable handling electronic devices.

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology including handheld equipment and cash register.

Welcome to a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, and continuous learning and leadership development.

• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

Full menu of benefits is available here.

Join Macy’s and help write the next chapter in our story – apply today. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

• Job Identification:
• Job Category:
  Stores
• Posting Date: 12/04/2025
• Locations: 800 Central Park Avenue, Yonkers, NY, 10704, US