Shift Supervisor - Yonkers

SUMMARY: Perform responsible work involving a variety of specialized assignments in a homeless family (with children) shelter; perform related work as required. The Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccination is required.

DUTIES & RESPONSIBILITIES:

• Train new security employees in all aspects of the facility.
• Maintain standards for security office operations and traffic intervention.
• Assist the Facility Manager in preparing and executing fire drills and responding to fire emergencies.
• Conduct random rounds throughout the interior and exterior of the facility to monitor for hazardous situations, trespassers, illegal activities, etc.
• Respond by phone or in person to assistance requests from Shift Supervisors at other locations.
• Complete assigned paperwork, including logs, incident reports, CPS reports, and other documentation.
• Monitor the reception area and security at the front desk daily.
• Ensure the safety and security of clients and staff.
• Provide crisis intervention as needed.
• Enforce policies on drug-free workplace and no smoking.
• Attend and conduct meetings and training sessions as required.
• Serve as backup Security Manager when needed.
• Check inventory of equipment daily.
• Provide leadership during emergency situations within the security department.
• Perform all responsibilities of a Client Care Monitor.
• Perform all other duties as assigned.

EXPERIENCE AND QUALIFICATIONS:

Associate's Degree in social services, criminology, or a related field; or equivalent experience required. A valid NYS Security Guard License, Fire Guard License, and certification in Nonviolent Crisis Intervention (CPI) are required. Must have a general knowledge of security systems, problem-solving skills, and decision-making abilities based on factual information.
Knowledge of video surveillance and fire detection/alarm systems is required. The Shift Supervisor must own a vehicle and be familiar with public transportation. A home phone is mandatory. Flexibility in days and hours of availability is required. Knowledge of shelter operations and familiarity with CARES and DHS shelter protocols is preferred.
Bilingual English/Spanish is preferred.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a community development organization providing housing and supportive services to over 10,000 vulnerable individuals annually. We are committed to our mission - Building Communities. Changing Lives. Working at Westhab is demanding; high standards and dedication are expected. We focus on empowerment and impact. Applicants should be prepared for the challenges and expectations of this environment. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

Westhab complies with OSHA standards to ensure safe and healthy working conditions, including training, outreach, education, and assistance. We maintain workplaces free of serious recognized hazards.