Program Manager - Reentry & Healing Hub

Job Details:

Job Location:

Yonkers, NY 10701, Position Type:
Full Time, Education Level: 4 Year Degree, Salary Range: $55,000.00 - $65,000.00 Salary/year, Job Category:
Nonprofit - Social Services, YMCA of Yonkers

Status:
Full-Time, Non-Exempt

Hours:

40 hours per week

Salary: $55,000–$65,000 annually

Reports To:

Director of Reentry & Healing Hub

Department:
Reentry & Healing Hub / Social Responsibility

• Program Coordinator
• Two Academic & Career Counselors

Serving justice-involved adults ages 18 and older throughout Yonkers and Westchester County, the Program Manager plays a critical role in ensuring that participants receive coordinated, timely, and effective services that promote successful community reintegration, personal development, educational advancement, and economic stability. Reporting to the Director of the Reentry & Healing Hub, the Program Manager is responsible for coordinating daily program activities, supervising assigned staff, monitoring participant engagement, and supporting implementation of the approved DCJS work plan.

The position ensures effective integration of participant intake, individualized service planning, academic and career development, workforce readiness, peer mentorship, Cognitive Behavioral Interventions (CBI), trauma-informed supportive services, and community referrals. As a founding member of the Reentry & Healing Hub leadership team, the Program Manager will help establish operational procedures, service delivery schedules, staff coordination practices, documentation standards, and participant engagement systems.

Working collaboratively with the Director of the Reentry Hub & Behavioral Support Social Worker, and community partners, the Program Manager will contribute to a coordinated, accountable, and participant-centered program environment. The position advances the YMCA's commitment to reducing recidivism, strengthening community safety, expanding economic opportunity, and helping justice-involved individuals build stable and productive lives.

Helping adults build skills, overcome barriers, achieve educational and employment goals, and make meaningful progress toward successful community reintegration.

Strengthening trusting connections among participants, staff, families, community partners, and service providers that promote accountability and long-term stability.

Creating a safe, respectful, culturally responsive, and welcoming environment where every participant is treated with dignity and has opportunities to succeed.

• Coordinate daily operations and service delivery activities in accordance with the approved DCJS work plan, organizational policies, and established program procedures.
• Maintain an organized program schedule integrating participant intake, assessments, individualized service planning, counseling, CBI sessions, academic and career development, workforce readiness, peer mentorship, and partner-led activities.
• Coordinate staff assignments, participant appointments, group activities, and service referrals to promote timely access to appropriate interventions.
• Monitor participant progression through the program, from initial enrollment and assessment through service participation, milestone achievement, and program completion.
• Work with the Director to implement standardized procedures for participant engagement, service coordination, documentation, and program accountability.
• Identify operational challenges, scheduling conflicts, service gaps, and barriers to participant engagement, and recommend appropriate solutions.
• Ensure program activities are conducted…