Personal Banker - Yorba Linda

Join to apply for the Personal Banker - Yorba Linda role at Orange County's Credit Union
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$21.00/hr - $25.50/hr

At Orange County's Federal Credit Union, we believe in creating a workplace where every voice matters. We are proud recipients of the Peter Barron Stark award for highest associate satisfaction, a testament to our commitment to workplace excellence. With over 85 years of experience, $2.5+ billion in assets, and 140,000+ members, we're not just a financial service provider—we're a community that puts people first.

Join a professional, welcoming, and collaborative environment where your contributions are recognized and celebrated. At Orange County's Federal Credit Union, we don't just hire employees; we build a team dedicated to excellence in member service.

As a Member Service Representative (Personal Banker), you'll be the face of our credit union, providing a range of services that go beyond basic transactions.

• Handle teller transactions, open new accounts, refer consumer loan applications, and provide other services with accuracy and a friendly demeanor.
• Cross-sell products and services, helping members discover solutions that meet their financial needs.
• Resolve any issues with a consultative approach that builds trust and long-term relationships.

• Experience:
  
  Within a banking or credit union environment, at least 2+ years recent teller and opening new accounts experience is required.
• Sales & Communication
  
  Skills:
  
  2+ years experience cross-selling and referring financial products and services effectively; ability to write and speak in an approachable yet professional manner.
• Technology:
  Ability to understand and use various systems and software.
• Availability:
  Must be available Monday through Saturday, with schedules varying between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on Saturdays.

We value your experience and skills, and our competitive hourly rates reflect that. Final offers are based on qualifications, internal equity, and the level of the position offered.

• Member Service Rep. III: $21.00 (requires minimum one year recent teller experience AND six-months of new accounts experience)
• Member Service Rep. IV: $22.00 - $24.00 (requires minimum two years within the credit union/banking industry, including one year recent universal banker experience; also requires expertise in teller transactions, opening new accounts, and experience with consumer loans and other complex banking services)
• Senior Branch Rep. I - II: $24.50 - $25.50 (requires minimum three years recent universal banker experience as described above PLUS recent experience handling escalated issues, and helping with various senior level responsibilities)

• Health Coverage:
  Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
• Financial Security:
  Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
• Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
• Recognition & Growth:
  Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.

• Entry level

• Full-time

• Finance and Sales

• Banking

Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre‑employment screenings, including background and credit checks, are required.