CA Dist Suppt Pharmacist

Overview

CVS Health is focused on transforming health care for customers and making the company a great place to work. In Retail locations, our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy, acting as a role model for the pharmacy team and demonstrating genuine care. The DSPs cover pharmacist scheduling gaps within the district, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL), to support pharmacy teams.

They are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team while working in stores throughout the district.

As a DSP, you will be at the forefront of delivering CVS Healths purpose, modeling our values, and demonstrating authentic patient care.

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
• Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager's proxy during bench shifts without overlap
• Supporting safe and accurate prescription fulfillment by following and directing the pharmacy team to follow workflow procedures and utilizing safety guardrails at every workstation
• Assumes Pharmacy Manager's day-to-day duties when serving as the only or primary pharmacist-on-duty
• Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same; collaborating with the patient s total healthcare team and resolving insurance or medication issues
• Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
• Supporting effective management of pharmacy inventory, focusing on protecting cold chain products and following inventory best practices
• Remaining flexible for scheduling and business needs while contributing to a safe, inclusive, and engaging team dynamic
• Maintaining relevant clinical and technical skills, pursuing company-required trainings and CMEs, and expanding knowledge to support patients
• Supporting access to care and improving patient outcomes through pharmacist-delivered clinical care (e.g., testing and prescribing services where permissible) and empowering the pharmacy team to provide holistic care
• Understanding and complying with all relevant federal and state laws, regulations, professional standards, and CVS Health policies; ensuring patient safety and privacy; maintaining a safe and inclusive workplace

• Active Pharmacist License in the state where the Store is located
• Active National Provider Identifier (NPI)
• Not on the DEA Excluded Parties list

• Ability to travel within a reasonable radius to support market staffing as business needs require
• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus:
  • Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation:
  • Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients  reactions, and respond appropriately
• Communication
  
  Skills:
  • Use and understand verbal and written communication to interact with patients and colleagues
  • Utilize active listening: give full attention, understand points, ask questions, and avoid interrupting at inappropriate times
• Mathematical Reasoning:
  • Ability to use math to solve problems such as determining the total number of tablets to dispense, days supply, and bottles needed
• Problem Resolution:
  • Identify challenging patient or colleague interactions and choose the best course of action
• Physical Demands:
  • Be mobile and remain upright for extended periods
  • Lift, scan, and bag items; reach overhead; move fingers repetitively
  • Extend arms to place, move, or lift items; operate equipment precisely
  • Stoop and bend as needed to move items; close visual acuity for reading and computer work
  • Lift up to 20 lbs occasionally; up to 10 lbs frequently; and other related physical requirements
  • Communicate detailed information verbally and receive detailed information through oral communication
• Any additional tasks as directed by Supervisor or Manager

• 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting

Our diverse work experience empowers colleagues for career success. We value diversity and align with our core values of collaboration, innovation, caring, integrity, and accountability.

CVS Health is an equal opportunity employer. We value the full spectrum of diversity in the workplace, including gender, race, ethnicity, disability and protected…