Part Time Sales

We are looking for Part time Sales Consultants
-15-20 hours

With three Royal Warrants to our name, at the prestigious address of No.1 Savile Row, Gieves & Hawkes maintains its position at the heart of English tailoring. Both Thomas Hawkes and James Gieve were quintessential English gentlemen who understood the needs of international travellers and explorers. They dressed in style, with dignity, confidence, and charm. They were curators of the finest things in life, setting high standards of artisan craftsmanship and quality.

They were mavericks and risk takers. Men who enjoyed life. Men who looked further than the shores of England. These values remain true to the heritage and quality of the Gieves and Hawkes brand ethos.

The key to our success is the people who can dynamically reinforce our roots as bespoke tailors and military outfitters - all while introducing our heritage as travellers and explorers. We are most excited to maintain our position as No. 1 Savile Row and would like to attract others who share this dynamic enthusiasm for the brand.

We believe in nurturing the talent of our employees and developing their skills.

We currently have multiple vacancies available, offering contracts of 15 or 20 hours per week.

To represent Gieves and Hawkes with integrity and professionalism, continuously seeking ways to surprise and delight the Client, with all actions rooted in the core values. As the brand's face and voice, this role is pivotal to the store's and the company's ongoing success.

• Increase sales by selecting products to meet customer requirements, highlighting the features & benefits of the product and offering related products wherever appropriate.
• Support the store to increase sales through commitment to personal KPIs and objectives
• Use the till system and back-office functions accurately, ensuring correct prices are charged, and the customer's transaction is fulfilled to their satisfaction
• Be clear and concise around limitations of alterations and after-sales expectations; upsell to customers.
• Communicate, both verbally and in writing, with a polite and inclusive attitude. Follow up on important conversations in writing to ensure understanding of next steps/what further action is required.
• Speak to other staff and customers with courtesy and respect.
• Handle any complaints with a positive and proactive approach.

• Interpret customer needs and their favoured approach and adapt accordingly