Specialty Clinic Scheduler

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Position Title:

Specialty Clinic Scheduler - Full Time (FT) Department:
Specialty Clinic

Reports to:

Specialty Clinic, Director

Nature of Work:
York General is looking for a full time, day shift scheduler for our Specialty Clinic. If you are organized, a great multi-tasker, and love to greet our patients and visitors, this is a great opportunity for you!

Highlights of the Position

• Great hours:
  Monday-Friday, day shift 7:30-4:00 p.m.
• Excellent benefits package!
• Employee-centered:
  York General was named Modern Healthcare's Best Place to Work for 12 years in a row!
• Patient-focused:
  Build rapport with patients as they seek specialty provider care close to home. Our 70+ rotating providers come into York General to see over 1,200 patients per month in our facility.

What You'll Do

• Handle the scheduling and reception of the Specialty Clinic patient visits, prepare the schedule for each provider's clinic, and assist with preparation for patient visits.
• Greet the public and direct them to their appropriate destination or their questions to the appropriate staff, provide general customer service to the public, patients, and their families.
• Answers all phone calls coming into the Specialty Clinic utilizing good communication skills.
• Communicates with physician offices as needed to obtain scheduling information and any additional information required for specific provider clinics.
• Notifies patients of their appointment times and instructs them regarding lab or other diagnostic work required prior to their appointments and any information they are to bring with them to their appointments.

What You Need

• High school diploma or equivalent
• Clinical training or experience is preferred
• Ability to multi-task and strong organizational skills

York General offers the following:

• Excellent benefits packages!

Qualifications Skills Required Problem solving

Novice

Interpersonal skills

Novice

Multi-task

Novice

Novice

Organizational skills

Novice

Interact effectively with the general public

Novice

Flexibility

Novice

Medical terminology

Novice

HIPAA privacy requirements

Novice

Detail-oriented

Novice

Multi-line phone system

Novice

Behaviors Preferred Dedicated

Dedicated:
Devoted to a task or purpose with loyalty or integrity

Team Player

Team Player:
Works well as a member of a group

Detail Oriented

Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well

Motivations Preferred Ability to Make an Impact

Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter

Self-Starter:
Inspired to perform without outside help

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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