Application Engineering Manager; Hybrid

Position: Application Engineering Manager (Hybrid)
What you will do At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers, and manufacturing.

YORK Semi-Custom Air Handling Units, by Johnson Controls, provide design flexibility that balances performance and economy without compromising quality. With a full line of standard, semi-custom and custom products to choose from, we have a system perfectly aligned to any building's needs and budget.

The Application Engineering Manager is a recognized domain specialist and authority within our Air Handling product business unit. In this role you will actively participate and lead a team of technical employees in a full range of field commercial and technical support functions including assignments requiring special qualifications/attainments. This role is a leader, mentor, and a difference maker within our Air Handling team!

Apply today to help us transform buildings in North America!

How you will do it Lead and develop a team of application engineers.  Recruit, coach, mentor, and develop application engineers.  Conduct performance reviews, establish goals, and create Individual Development Plans (IDPs).  Build technical competency within the team.

Support revenue growth through quotation excellence.  Ensure timely, accurate, and competitive special quote support for the field sales organization.  Balance risk, cost, product capability, and customer requirements.  Drive quote turnaround time improvements.

Serve as technical authority for complex applications.  Provide guidance on challenging semi-custom AHU applications.  Support compliance with codes, standards, and customer specifications.  Act as the escalation point for complex technical issues.

Partner closely with sales leadership.  Work with regional sales managers and representatives to understand market needs.  Prioritize opportunities based on strategic value and business impact. Help translate customer requirements into viable product solutions.

Support Customer Visits with factory tours and product presentations.

Assist with training opportunities for field sales at both the factory and in the field.

Drive consistency in application decisions.  Establish and maintain application guidelines, design standards, and best practices.  Ensure similar requests receive consistent recommendations across the organization. Improve quotation and engineering processes.  Identify bottlenecks and eliminate waste in the quote-to-order process.  Develop and enhance tools, templates, configurators, and knowledge databases.  Improve speed, quality, and scalability of engineering support through Lean practices.

Work with engineering to develop efficient resolutions to unique semi-custom AHU applications.  Review and analyze engineering rules and documents.  Recommend cost savings and value engineering alternatives.

Support the Sel Nav team to develop selection and pricing software requirements.  Coordinate AEs and participate in Sel Nav testing and verfication for monthly releases.

Provide Voice-of-Customer feedback to Product Management and Engineering.  Identify recurring customer requests, competitive gaps, and emerging market trends.  Recommend product improvements and new feature development.

Assist Airside Technical Service with field application issues.

Minimal travel throughout the year to support sales and application training.

What we look for:

Required:

BS degree in Engineering (ABET accredited) or related science

Minimum of 5-10 years’ experience, with substantial experience in the…