Administrative Assistant | and Teaching Hospitals NHS Foundation Trust

Band 3 Administrative Assistant – Malton Hospital Outpatients/Medical Records Department

We have a fantastic opportunity at Malton Hospital Outpatients/Medical Records Department for a Band 3 Administrative Assistant.

This post is centered on the Outpatients activity within the department, managing room bookings, uploading referrals, booking appointments, dealing with clinic cancellations and preparing Medical Records for clinics.

This post is essential to the effective running of the department.

• Managing room bookings and booking appointments for outpatients.
• Uploading referrals and preparing Medical Records for clinics.
• Dealing with clinic cancellations and ensuring smooth patient flow.
• Providing administrative support for the team.
• Dealing with enquiries from other healthcare professionals and patients via email, phone or in person.
• Supporting general administration to ensure the smooth running of the service.
• Using the Trust's CPD (Core Patient Database) system and other databases (full training will be provided).
• Demonstrate excellent communication and organisational skills.
• Work independently and adaptively in a very busy department.
• Show initiative, flexibility and a patient‑centred approach.

A full description of the role is available in the attachment: job description.

• Access to the NHS Pension Scheme with generous benefits and a lump sum and pension for dependants.
• 27 days holiday, rising to 33 days depending on NHS Trust service.
• A variety of different types of paid and unpaid leave covering emergency and planned leave.
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
• NHS Car Lease scheme and Cycle to Work scheme.
• An extensive range of learning and development opportunities.
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of provider.

For further information on the benefits we offer, please visit the Trust's dedicated Staff Benefits pages.

Trust Information Pack:

Across our organisation, people are guided by values that were co‑developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named in this advert to discuss any requirements you may have.

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is actively promoting SaBRE – Supporting Britain’s Reservists and Employers. This means we have made a statement of intent to support all Defence personnel, including with applications for employment.

Working for Malton Hospital – please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

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