Office Manager
Job in
West Yorkshire, York, North Yorkshire, YO90, England, UK
Listed on 2026-06-25
Listing for:
TipTopJob
Full Time
position Listed on 2026-06-25
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Administrative Management, Business Administration
Job Description & How to Apply Below
- Manage the day:to:day administration and operation of the business.
- Maintain the Business Management System with exceptional attention to detail.
- Coordinate daily schedules and dispatch cleaning teams efficiently.
- Ensure customer records, filing, correspondence, and office systems are maintained accurately.
- Manage office supplies, equipment, stock, and laundry requirements.
- Ensure compliance with GDPR, Health and Safety, and company procedures.
- Manage the day:to:day administration and operation of the business.
- Maintain the Business Management System with exceptional attention to detail.
- Coordinate daily schedules and dispatch cleaning teams efficiently.
- Ensure customer records, filing, correspondence, and office systems are maintained accurately.
- Manage office supplies, equipment, stock, and laundry requirements.
- Ensure compliance with GDPR, Health and Safety, and company procedures.
- Handle incoming customer enquiries professionally and courteously.
- Manage scheduling requests, service changes, and customer feedback.
- Resolve complaints promptly and effectively.
- Support new customer acquisition by booking quotations and cleaning appointments.
- Deliver excellent customer service to maintain high levels of satisfaction and retention.
- Prepare payroll information and process monthly payroll requirements.
- Support credit control activities and monitor outstanding payments.
- Process customer payments and prepare banking.
- Maintain payroll records and associated HMRC documentation.
- Assist with recruitment, onboarding, and employee administration.
- Coordinate holiday and absence records.
- Support staff training and development programmes.
- Maintain employee records, driving licence checks, MOT and insurance documentation.
- Promote staff engagement and retention initiatives.
- Provide cover for the Business Owner during periods of absence.
- Support and train office staff where required.
- Contribute positively to the overall success and growth of the business.
- Previous office management, administration, or operations experience.
- Excellent organisational and time:management skills.
- Strong communication and interpersonal abilities.
- A professional and confident telephone manner.
- Good IT and administrative skills.
- High levels of accuracy and attention to detail.
- The ability to multitask and prioritise effectively.
- A positive, flexible, and team:oriented approach.
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