Office Supervisor

Job Description - Office Supervisor

Job Title:

Office Supervisor (Wakefield)

Working Hours:

Monday to Friday, 8:15 AM - 6:15 PM (hours may vary depending on business needs).

The Office Supervisor is responsible for overseeing the daily operations of the office, ensuring administrative functions run efficiently, and supporting staff to maintain a productive and professional working environment. This role requires strong organizational, communication, and leadership skills.

• Supervise the day-to-day operations of the office.
• Manage and support office staff, providing guidance and ensuring tasks are completed efficiently.
• Coordinate daily workflows and allocate duties as required.
• Monitor staff attendance, punctuality, and performance.
• Ensure excellent customer service is provided to clients and visitors.
• Maintain office supplies, equipment, and inventory, arranging orders when necessary.
• Handle incoming calls, emails, and correspondence professionally.
• Organize filing systems and ensure company records are accurate and up to date.
• Assist with scheduling appointments, meetings, and staff rotas.
• Support payroll, invoicing, and basic bookkeeping processes where required.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Resolve office issues promptly and elevate concerns when appropriate.
• Train new employees and assist with ongoing staff development.
• Prepare reports and provide updates to management.

• Previous experience in an office administration or supervisory role.
• Excellent organizational and time management skills.
• Strong leadership and team management abilities.
• Excellent written and verbal communication skills.
  
  Proficiency in Microsoft Office (Word, Excel, Outlook) and other office software.
• Ability to multitask and work effectively under pressure.
• Strong problem-solving and decision-making skills.
• Professional appearance and positive attitude.

• Reliable and punctual.
• Self-motivated with the ability to work independently.
• Strong attention to detail.
• Flexible and adaptable.
• Confidential and trustworthy.
• Customer-focused with a professional manner.

• Ability to remain seated or standing for extended periods.
• Ability to carry out general office duties and occasional lifting of office supplies.

Office Manager / General Manager (or as designated by the company).

Start Time: 8:15 AM

Finish Time: 6:15 PM

The Office Supervisor may occasionally be required to work additional hours to meet the operational needs of the business