Facilities Maintenance Coordinator

• Receiving and prioritising incoming Reactive tasks in accordance with contract specific SLAs.
• Preparing, loading and disseminating PPM tasks.
• Distributing work efficiently to the correct engineering workforce.
• Monitoring the status of all jobs on a daily basis and reassigning priorities as required.
• Preparing and distributing reports to the required frequencies: daily, weekly, monthly;
• Monitoring the completion time of jobs and chasing.
• Liaising with engineers regarding job completions.
• Liaising with sub-contractors.
• Chasing sub-contractor Service Reports and actuals.
• In putting job status updates, comments, reports and completion information
• Ensuring the Client / Customers is kept informed in accordance with agreed / contractual requirements.
• Taking telephone calls and distributing.
• Running Ad Hoc CAFM reports at request of Operations Manager
• To meet agreed contractual deadlines – Contract SLAs;
• Continued communication with engineers, sub-contractors and Client representatives to meet SLAs;
• Provide administrative support to the operational team;
• Work as part of a small team to deliver and appropriate service

• Helpdesk operator / Work Scheduler – CAFM System.
• Receiving and prioritising incoming Reactive tasks in accordance with contract specific SLAs.
• Preparing, loading and disseminating PPM tasks.
• Distributing work efficiently to the correct engineering workforce.
• Monitoring the status of all jobs on a daily basis and reassigning priorities as required.
• Preparing and distributing reports to the required frequencies: daily, weekly, monthly;
• Monitoring the completion time of jobs and chasing.
• Liaising with engineers regarding job completions.
• Raising purchase orders.
• Liaising with sub-contractors.
• Chasing sub-contractor Service Reports and actuals.
• In putting job status updates, comments, reports and completion information
• Ensuring the Client / Customers is kept informed in accordance with agreed / contractual requirements.
• Taking telephone calls and distributing.
• General filing.
• Record keeping.
• Running Ad Hoc CAFM reports at request of Operations Manager

Monday - Friday 08:00 - 17:00

• Helpdesk operator / Work Scheduler – CAFM System.
• Receiving and prioritising incoming Reactive tasks in accordance with contract specific SLAs.
• Preparing, loading and disseminating PPM tasks.
• Distributing work efficiently to the correct engineering workforce.
• Monitoring the status of all jobs on a daily basis and reassigning priorities as required.
• Preparing and distributing reports to the required frequencies: daily, weekly, monthly;
• Monitoring the completion time of jobs and chasing.
• Liaising with engineers regarding job completions.
• Raising purchase orders.
• Liaising with sub-contractors.
• Chasing sub-contractor Service Reports and actuals.
• In putting job status updates, comments, reports and completion information
• Ensuring the Client / Customers is kept informed in accordance with agreed / contractual requirements.
• Taking telephone calls and distributing.
• General filing.
• Record keeping.
• Running Ad Hoc CAFM reports at request of Operations Manager

• To meet agreed contractual deadlines – Contract SLAs;
• Continued communication with engineers, sub-contractors and Client representatives to meet SLAs;
• Provide administrative support to the operational team;
• Work as part of a small team to deliver and appropriate service

• Experience in the operation of a CAFM (Computer Aided Facilities Management) system would be an advantage. Training will be given
• Excellent PC skills and the use of MS Office in particular MS Word and MS Excel
• Experience in a Help desk environment would be a distinct advantage
• Proven experience in providing administrative support.
• A good knowledge of administrative…