Workplace Operations Manager

Sheffield City Centre (office-based due to the nature of the role)

Salary: £Competitive

Are you an experienced Workplace Operations Manager looking for a new challenge where you can make a visible impact every day? This is an exciting opportunity to take ownership of the day‑to‑day running of our vibrant, modern Sheffield city centre office within one of South Yorkshire’s leading digital employers.

Working within the People & Culture team, you’ll play a key role in creating a safe, organised and welcoming workplace for colleagues and visitors. This is a hands‑on and varied role covering workplace operations, facilities management, health and safety, supplier management and colleague experience.

Success will rely on excellent attention to detail, sound judgement, initiative and a genuine pride in creating a workplace that runs smoothly and supports colleagues to do their best work. As a visible and colleague‑facing role, you’ll need to be approachable, proactive and confident in building positive working relationships across the business.

Responsible to:
Head of People & Culture

• Take ownership of the day-to-day running, presentation and maintenance of the office, ensuring a safe, efficient and professional working environment.
• Balance multiple office priorities, responding to daily needs while keeping planned activity, actions and improvements on track.
• Proactively identify and implement practical improvements to the office environment, ways of working, processes and colleague experience.
• Manage office suppliers, contracts, expenditure and purchase orders, ensuring high service standards, value for money and effective budget control.
• Work with the Head of People & Culture on facilities budgets, supplier relationships and workplace improvement initiatives, escalating decisions in line with agreed approval levels.
• Maintain office procedures, processes and facilities information, ensuring records remain accurate and up to date.
• Act as the key contact for the building management company and facilities providers, coordinating maintenance, building updates and workplace improvements.
• Manage front-of-house activity, including visitors, meeting room bookings, post and deliveries.
• Coordinate travel and accommodation as required across the business.
• Provide responsive ad hoc practical support to the Board when required, using sound judgement to manage urgent requests alongside wider office priorities.

• Take ownership of workplace refreshments, hospitality and visitor experience, ensuring kitchens, break‑out spaces and refreshment areas are clean, well‑stocked and maintained to a high standard for colleagues and visitors.
• Support the planning and delivery of colleague engagement activities, including charity events, company socials, celebrations and office‑based initiatives.
• Coordinate visitor hospitality, including refreshments, meeting room preparation and a warm, professional welcome for clients, candidates, suppliers and visitors.
• Work with the People & Culture team to create a positive, engaging and inclusive workplace experience.

• Coordinate and manage the operational H&S plan, ensuring actions, audits, checks and training are completed on time and escalated where needed.
• Maintain accurate H&S records, including risk assessments, fire safety checks, incident logs and training records.
• Act as the main H&S contact, working closely with external advisors to maintain a safe and compliant workplace.
• Coordinate and review risk assessments, making recommendations where improvements are needed.
• Support health, wellbeing and compliance activity, including arranging relevant colleague training.

• Coordina…