Service and Validation Administrator

Salary: 26,500 - 28,000 per annum

Location:

Rotherham

Hours:

Monday to Friday, 8:30am to 5:00pm (45 minutes lunch) onsite

A well established service focused Medical organisation is seeking a Service & Validation Administrator to support its busy service department. This is a varied administrative and coordination role, central to ensuring efficient service delivery and high standards of customer support.

Working closely with the Service and Contracts teams, you will provide day to day administrative support and help maintain smooth operational processes.

• Collating and checking Validation and Laboratory Reports before issuing to customers
• Generating and sending service and callout reports
• Loading contracts onto the system and creating pre planned jobs and stock requirements
• Supporting the Contract Manager with renewals
• Maintaining internal tracking spreadsheets
• Assisting the coordination team during busy periods or absences
• Providing telephone support and responding to customer enquiries
• Ensuring all enquiries are logged and responded to within the same day

• Previous experience in an administrative or coordination role is preferred
• Strong organisational and time management skills
• Clear and professional written and verbal communication
• Confident using Microsoft Office, particularly Word, Excel, and Outlook
• Able to work collaboratively within a team
• High attention to detail and willingness to learn

This is an excellent opportunity for someone organised and proactive who enjoys working in a structured, team focused environment with a strong emphasis on customer service.