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Helpdesk & Compliance Co-ordinator

Job in York and North Yorkshire, York, North Yorkshire, YO1, England, UK
Listing for: Mitie Group plc.
Full Time position
Listed on 2026-10-28
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 21000 - 25000 GBP Yearly GBP 21000.00 25000.00 YEAR
Job Description & How to Apply Below
Location: York and North Yorkshire

Role Responsibilities:
  • Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.
  • Ensure all reported jobs are processed in a timely manner.
  • Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.
  • Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.
  • Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.
  • General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.
What we are looking for:
  • IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems,
  • Administrative experience is essential
  • A good team player, supportive and organised,
  • Someone happy to work in a fast paced environment,
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