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Hybrid Customer Service & Operations Analyst

Job in South Yorkshire, York, North Yorkshire, YO1, England, UK
Listing for: NatWest Group
Full Time position
Listed on 2026-10-15
Job specializations:
  • Business
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Nat West Group is seeking a Customer Service & Operations Analyst to handle customer queries, build relationships and understand their needs while delivering outcomes within SLAs.

You will collect information from customers and businesses, investigate transactions, and identify improvements to enhance the customer and business experience. The role starts full-time in-office for the first 5 weeks of training, then adopts a hybrid pattern with two days in the office weekly.

We are looking to fill the Hybrid Customer Service & Operations Analyst position at Nat West Group in South Yorkshire, England, United Kingdom.

Join us at Nat West Group as our next Hybrid Customer Service & Operations Analyst in South Yorkshire, England, United Kingdom.

We are currently recruiting a Hybrid Customer Service & Operations Analyst for our team in South Yorkshire, England, United Kingdom.

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