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Customer Experience Specialist

Job in York and North Yorkshire, York, North Yorkshire, YO1, England, UK
Listing for: Natural England
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR
Job Description & How to Apply Below

Natural England is seeking a Customer Service Officer to provide professional, responsive support to customers in a role that blends enquiry handling, information gathering and service improvement. You will respond to calls and emails, work with subject matter experts, and help maintain clear, accessible knowledge resources.

The role requires collaboration across teams, a focus on first-contact resolution, and a commitment to high-quality customer service while using digital tools and adhering

Our group is growing, and we are hiring a Customer Experience Specialist in York and North Yorkshire, England, United Kingdom.

All applications are reviewed carefully by our team.

The position is based in York and North Yorkshire, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 22.000 - 28.000.

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