Member Experience Manager - Gym Membership & Perks
Listed on 2026-10-26
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Event Management & Planning
The Bannatyne Group is seeking a Customer-focused Member Xperience Manager in the UK to lead engagement with existing and prospective members and drive net member movement. You will be the first point of contact, guiding new members through the Start Smart journey and helping to promote club activities and events.
You will develop retention strategies, manage member relations, support debt recovery, cancellations and training of club teams to conduct tours.
Our team is growing, and we are hiring a Member Experience Manager - Free Gym Membership & Perks in York and North Yorkshire, England, United Kingdom.
All applications are reviewed carefully by our team.
The position is based in York and North Yorkshire, England, United Kingdom.
This opportunity is part of our work in Marketing & Media, Management & Operations.
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