Customer Renewals Specialist – Retention & Growth
Listed on 2026-10-26
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Ipsum in Wakefield is seeking a proactive Customer Renewals Advisor for a 12-month FTC. You will manage end-to-end contract renewals, build strong customer relationships, and drive retention across our private networks division.
This customer-facing role requires excellent communication, a positive attitude, and the ability to discuss services by phone and online. The position offers a 40-hour week, Monday to Friday, with 24 days annual leave plus bank holidays, pension, and progression
We are currently recruiting a Customer Renewals Specialist – Retention & Growth for our team in West Yorkshire, England, United Kingdom.
This role, Customer Renewals Specialist – Retention & Growth at Ipsum, could be your next career step.
Are you ready to take on the Customer Renewals Specialist – Retention & Growth role at Ipsum?
We would love to welcome a new Customer Renewals Specialist – Retention & Growth to our team in West Yorkshire, England, United Kingdom.
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