Developer Services Technician - Water

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Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience £34,159 -£42,699 (Band 5a)
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Developer Services Technician
• progression plan
• 25 days annual leave plus bank holidays - plus 2 extra wellness days!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

These are field-based - Successful candidates will typically be assigned to a specific catchment area but will be expected to travel and provide support across Yorkshire as business needs require. Flexibility and a willingness to work across different locations are therefore essential for these positions.

Permanent. 37 hours per week, Monday – Friday.

We have an exciting opportunity for a Developer Services Technician to join the Developer Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Developer Services are a key part of how we plan to meet the changing expectations of customers and regulators.

Putting people at the heart of everything we do, this role acts as the on-site representative for Developer Services, supporting homeowners and small developers throughout the early stages of their connections journey. Combining site surveying, connection design input, underground inspections and face-to-face customer engagement, the role provides clear, practical and accurate advice to help customers progress their applications and complete required works.

The role also supports customers following completion of their works by undertaking underground inspections to confirm readiness for connection, ensuring requirements have been met and reducing aborted or failed connection visits. By providing early clarity on site conditions, design feasibility and next steps, the role helps minimise delays, prevent rework and ensure a smooth customer journey from initial enquiry through to application, connection readiness and delivery.

As our Developer Services Technician you will

• Undertake site surveys and provide technical design input to ensure connection quotations are practical, achievable and accurately reflect site requirements, capturing all relevant information within company systems.
• Provide clear, professional and practical face-to-face guidance to homeowners and developers, helping them understand connection requirements, processes, timescales and next steps.
• Support customers in preparing accurate and complete applications by explaining site, design and documentation requirements, reducing rejected applications and unnecessary delays.
• Carry out on-site inspections of completed customer works to verify compliance with required standards and confirm readiness for connection across all developer types.
• Identify and proactively…