Technical Sales Support Engineer

Job Description

Technical Sales & Support Engineer (German Speaking)

Location:

West Yorkshire Hybrid flexibility Salary: DOE £35,000-£45,000 + excellent benefits

Reporting to the Technical Sales & Support Manager, you ll become part of a team of Technical Sales & Support Engineers, acting as the first point of contact for customers across German-speaking markets.

You ll provide technical advice and engineering solutions via phone and email, supporting customers from initial enquiry through to solution delivery while building strong long-term relationships.

• Providing technical sales and engineering support to new and existing customers.
• Understanding customer requirements and recommending suitable engineering solutions.
• Responding to technical enquiries via telephone and email.
• Creating and interpreting engineering drawings using Solid Works or similar CAD software.
• Liaising with the R&D team on bespoke or complex engineering solutions.
• Maintaining accurate customer records using Microsoft Dynamics 365 CRM .
• Working closely with internal departments to ensure excellent customer service and project delivery.
• Supporting customers throughout the sales and technical support process.

• Fluent or
  -level German skills.
• An engineering qualification (Degree, HNC or Apprenticeship) in Mechanical Engineering, Civil Engineering or Structural Engineering .
• Experience reading and producing engineering drawings using Solid Works or similar CAD software.
• Excellent communication and customer service skills.
• A proactive and collaborative approach to problem-solving.
• The ability to explain technical information clearly to customers.
• Experience working within a technical, engineering or manufacturing environment.
• Experience with in structural steelwork or static steel applications would be advantageous but is not essential.

This role is primarily based at the company s headquarters in West Yorkshire .You'll ideally live within a reasonable commuting distance of Leeds, Bradford, Wakefield or Halifax , although candidates based further afield in circa Manchester, Sheffield or York will also be considered, with greater flexibility around office attendance circa only one or two days expected on site.

Travel is minimal and will mainly involve occasional attendance at industry exhibitions and trade shows.

Join a market-leading engineering business with an excellent reputation

Supportive, collaborative and highly experienced technical team Flexible hybrid working arrangements

Excellent career development opportunities

Stable business with exceptional employee retention

Competitive salary and benefits package

If you re a German-speaking Technical Sales Engineer, Technical Support Engineer, Applications Engineer or Mechanical Engineer looking for a varied customer-facing engineering role, we d love to hear from you.