Credit Controller

Ripon, North Yorkshire, commutable from Harrogate, Knaresborough, Thirsk, Boroughbridge, Bedale and surrounding areas.

Competitive, depending on experience

• 24 days’ holiday plus bank holidays, with your birthday off too
• Company pension, life insurance at 3x salary and an employer-funded cash plan towards everyday healthcare costs
• Tailored career development, staff discounts and free on-site parking

• Opening new accounts and managing the day-to-day running of your own customer ledger
• Chasing due and overdue payments by phone, letter and statement, helping to reduce aged debt
• Resolving invoice queries with customers and colleagues across the business
• Agreeing and managing repayment plans, and managing credit limits within your authority
• Keeping customer records accurate and up to date, ensuring collection, reconciliation and payment processes are followed
• Working with the Credit Control Manager to escape accounts where necessary, including referrals to third-party collection agencies

• Experience in credit control or cash collection, ideally within a sales-driven business
• Strong Microsoft Office skills, particularly Excel, plus experience using finance or accounting systems
• An excellent telephone manner, with the confidence to negotiate and know when to escape
• A systematic, organised approach with a strong eye for detail
• MICM qualification or experience is desirable but not essential

If you’re an experienced Credit Controller looking for a stable, permanent role with a business that values its people, we’d love to hear from you.