Clinical Quality Specialist

For the past 20 years, Pro Pharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, medical device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. Pro Pharma partners with its clients through an advise‑build‑operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, Pro Pharma offers an end‑to‑end suite of fully customizable consulting solutions that de‑risk and accelerate our partners’ most high‑profile drug and device programs.

The Quality Specialist position supports the delivery of Clinical services, to assure ongoing compliance with quality and industry regulatory requirements. The Quality Specialist performs improvement activities through continuous monitoring and evaluation of the quality system to ensure ongoing maintenance. This position may also support regional and global activities as required.

• Generates and prepares reports to communicate outcomes of quality activities.
• Analyzes and investigates Deviations and Quality Events to identify areas for improvement in the quality system.
• Reviews, approves, and communicates root cause and corrective action to stakeholders.
• Develops, recommends, and monitors corrective and preventive actions.
• Tracks documentation, as necessary.
• Collects, manages, and analyzes data related to CAPAs, Deviations, and quality KPIs.
• Records, tracks, and trends audit findings and response times.
• Supports external client audits or regulatory inspections by creating reports, gathering documents, and supplying requested data.
• Performs effectiveness checks on Deviations and Quality Events to determine efficacy of CAPAs.
• Supports and facilitates eQMS activities (e.g., Document Management, QA review and approvals, Change Control assessments).

• Maintains awareness of and ensures compliance with Good Pharmacovigilance Practices (GVP), Good Clinical Practices (GCP) requirements, and Good Documentation Practices (GDP).
• Works in a professional manner with clients, team members, and management.
• Excellent computer skills including Microsoft Word and Excel.
• Analytical skills to gather and interpret data.
• Must be able to identify trends and outliers.
• Excellent written and verbal communication skills in providing feedback and identifying improvements where needed.
• Ability to prioritize and organize the tracking of data, documentation maintenance, and record keeping.
• Excellent accuracy and attention to detail to ensure all products and services meet standard requirements.
• Proactive with the ability to work with minimal supervision.

University/bachelor's degree and/or appropriate relevant work experience.

• Minimum 2 years of experience working in a Quality Assurance role.
• Experience with Deviation, CAPA, and Effectiveness Check handling.
• Preferred:
  Knowledge and experience in working with GxP Quality Management Systems, including but not limited to record management, reporting, and data analytics.

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.