HR Generalist

At Gear4music, we're not just passionate about music – we're passionate about people too. Our HR team is at the heart of making Gear4music a brilliant place to work, and right now, we're looking for a highly organised, approachable, and professional HR Generalist to join the team.

We’re a small and growing HR team, which means this role offers the opportunity to get involved in a broad range of HR activity. This role would fit someone who enjoys a varied job role, with a mixture of administration and casework responsibilities. You’ll also contribute to key initiatives and projects at different times of the year, including the implementation of a new HR system in 2026, making a real impact across the business.

• Responsible for all first-level queries from across the business, including daily management of the HR Inbox, providing timely and professional responses.
• Deliver accurate and efficient HR administration, including processing starters, leavers, and employee changes. Issuing contracts, letters, and documentation, and ensuring all people data and records remain accurate and up to date.
• Ensuring all new starters have a fantastic welcome and onboarding experience to the Company, working with other departments such as Facilities and I.T. to ensure a smooth setup.
• Support with a wide range of Employee Relations casework including informal welfare matters, sickness absence management, probation reviews, maternity & paternity cases. Plus, more complex disciplinaries, grievances and investigations when they arise. At Gear4music we aim to deal with matters promptly and proactively, preferring informal options wherever possible whilst remaining legally compliant.
• Contribute to wider HR initiatives such as Annual Performance Reviews, management training programmes, organising and tracking of e-learning.
• Support the implementation and rollout of a new HR system in 2026, including data handling and process improvements.
• Provide support to the HR & Recruitment Manager, being flexible to adapt to wherever support may be required across the HR & Recruitment function.
• Provide support across both our Holgate HQ and Clifton Moor site, particularly during seasonal peak periods.
• Willing to provide remote HR support to international hubs as and when required – specifically Ireland. We have some excellent HR tools to support development in this field.

We’re looking for someone who brings both capability and a great team mindset:

• Highly organised, with excellent administrative skills and attention to detail. Ensuring accuracy while working in a fast-paced environment.
• Professional, friendly, and approachable, with the ability to handle sensitive matters with discretion and empathy.
• Proficient in Microsoft Office Suite (including Excel) and experienced in using HR systems.
• An excellent communicator with a collaborative approach, confident working with people at all levels.
• Comfortable supporting system implementation projects, with strong attention to detail and data accuracy.
• The ability to manage multiple and changing priorities to meet business demands.
• A self-starter with a can-do attitude and a proactive approach to problem-solving.
• Able to demonstrate sound judgement and the ability to remain calm under pressure.
• A team player who leads by example, consistently reflecting our values through actions and attitude.
• Flexible and adaptable, with an interest in getting involved across a wide variety of HR activities rather than working within a narrow specialism.
• Ideally CIPD Level 5 qualified (or equivalent work experience), or keen to continue developing your HR career.

• This role is based at Holgate HQ, York, with flexibility required to support our Clifton Moor site as…